the fine print

Refunds

Every reading is composed individually and delivered digitally. Due to the nature of digital products, all sales are final. No refunds or exchanges are offered, for any reason, without exception. Please purchase with care.

What we collect

To compose your reading, we ask for your name, your email address, your birth details (date, time, and place), and — for full readings — the context and question you choose to share.

What we retain

Apart from information included in your reading, your questionnaire answers and birth details are deleted from our active systems within 30 days of submission. Your reading remains available on its password-protected page. We retain your name, email address, and essential order records to deliver and support your purchase. Restricted backups and service-provider records may remain for their separate retention periods.

Your reading

Your delivered reading remains available to you at its private, password-protected page. It is yours to keep.

How your reading is prepared

We use service providers for secure hosting, payments, email delivery, chart calculation, and AI-assisted drafting. We send each provider only the information needed for its part of the service. Drafts are reviewed before delivery. These providers may retain information for security, operational, or legal purposes under their own policies.

Payment

Payments are processed by Stripe. We never see or store your card details. Stripe’s handling of your payment information is governed by Stripe’s own privacy policy.

Your email

We use your email to deliver your reading and, occasionally, to send you letters from Astraea. You can unsubscribe at any time.

What we don’t do

We do not sell or rent your information, run advertising trackers, or use questionnaire answers for marketing. We use essential cookies to secure owner sign-in and access to password-protected readings.